Press Windows Key+I on your keyboard to launch the Settings app.Now, if you’re using a proxy on Windows 10, you can isolate the issue by removing the server. So, if you’re using a VPN service (even for other purposes), we suggest that you disable it while you’re streaming Netflix videos. As such, the media services company has worked harder to crack down on users who are abusing VPNs to access their servers. Over the years, a lot of people across the world have misused Netflix through VPNs. Solution 3: Disabling Any Proxy or VPN on Your System In this case, we recommend that you try the next method. Now, if you can’t stream videos via the website across different browsers, then you won’t be able to use the app either. You can also try to access the site on a different browser. On the other hand, if there is nothing wrong with its server, then we suggest that you try streaming on its website instead. If it is indeed down, then you have no other option but to wait for Netflix to fix the problem. A quick Google search on whether Netflix is down will show you its server’s status. As such, it would be pointless to troubleshoot the app. You won’t be able to stream videos on Netflix if its server is down. Otherwise, you should contact your Internet Service Provider (ISP) to resolve your connectivity issues. If they are, you can try the other solutions in this article. You can try opening other websites to check if they are loading properly. So, the first thing you need to do is ensure that you have a good connection. In most cases, the Netflix app for Windows 10 freezes because of a poor Internet connection. Solution 1: Checking Your Internet Connection So, we recommend that you work your way down the list until you find the one that will resolve the problem effectively. There are various solutions we’ve prepared for you. Whatever’s causing the issue, we can teach you how to fix Windows 10 freezing when streaming Netflix. Incorrect system date and time settings.Issues with your Internet proxy or network connection.
Apart from subscription problems, here are the possible reasons why the Netflix app is freezing: If you’re certain that there are no issues from that end, then sign in and try streaming a video again. If the app keeps freezing on your Windows 10 computer, the first thing you should do is check your subscription.
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